Lamptron Support
Welcome to Lamptron support. We have provided several methods of communication in order to better assist you.
Company Name: LAMPTRON
Address: Qilianshan North Rd., Eco&Tec Development Zone, Qinhuangdao ?City, Hebei, China 066000
Customer Service Phone Number: 400-668-6062
Customer Service Hours: 8:00 am to 5:30 pm CST - China Standard Time
Customer Service, Sales, Purchasing, Questions, Email: info@lamptron.com
Product Review Inquiries: spons@lamptron.com
Lamptron Service MSN: customerservice@lamptron.com (please do not email this address)
MSN: boringman_68@hotmail.com
Web Address: http://www.lamptron.com
RMA Requests
Lamptron Free Replacement Policy:
All parts have a one-year warranty, free replacements are subject to each individual customer support representative.
- Manufacturer defects as clarified by Lamptron to be a known production defect
- Catastrophic unit failure during regular use
- LCD or Lighting failure on all fan controller units
- Please send pictures of the defect along with your request.
- Any physical damage on the product is considered “out of warranty”.
- Shipping must check with authorized Lamptron representative Via E-mail
To begin the RMA process, please choose one of the following options: